Returns - Cancellations

  1. WRONG SHIPPING OF PRODUCT-DO NOT RECEIVE PRODUCT you can return the products. In this case, the shipping costs for the return of the order are borne by our company.
  2. MANUFACTURING DEFECT OF THE PRODUCT return the product you bought and request its replacement with another product or products up to the amount of the price you have paid or with an additional price if you wish, within 14 calendar days from the receipt of the product. In this case the shipping costs for the return of the order are borne by our company.
  3. CHANGE OF PRODUCT-NON-PROVISION OF SERVICES
    In cases you wish to change the product you bought you must fill in the e-mail contact code or product codes and size and our partner will contact you. Alternatively you can contact customer service directly at +302314007627.
  4. WITHDRAWAL
    You have the right to return the product you purchased, exercising the right of withdrawal and – only in case the product has not been used – to request a refund of the price you paid us, within 14 days from the date stated on the purchase receipt.
    The return of the products should be done exclusively by courier who will our company suggests to you. Refunds are made for the purchase of the product that has been made in cash (cash on delivery) or by credit card. Your refund process will be completed no later than 14 days from the date of receipt of the products and if they are in excellent condition.
  5. CANCELLATION OF ORDER
    For any cancellation before sending and delivery to courier you should contact by phone at +302314007627 stating your Order Number.