Returns and Changes

You can easily return products you have purchased from anastaziaj.com either simply because you changed your mind or because you found a problem with the product.

Full Name*

Phone*

Reason for return of the product (s)*

Email*

Order Number (Web Order ID)

Reason for Return*

What products do you want to return?

Fill in the name of the product or products you want to return, as exactly listed on the online store

Product Name*

Product Name

Delivery Address

Fill in your address to receive the product for return from your place

Address*

City*

Country / State*

Postcodes*

Contact Phone*

Remarks

- If it is a change of mind, then we receive the product to be returned from your place, sending you the courier you had chosen during your purchase. In addition to the shipping costs to you, you are additionally charged with the return costs to us, which are equal to the shipping costs you paid at the time of your purchase.
- If it is a defective product, its return is free and the choice of courier is made by us.
- If the product you send us for inspection as defective is checked and is not defective, then when the product is returned to you, you will be charged with the cost of handling the product to and from you and the cost of which is calculated based on the shipping cost the purchase of the product.

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